Office Information
Where are your office locations?
Dr. Downer practices at offices in the Wallingford and Ballard neighborhoods of Seattle. You may call either location to make an appointment.
- Orthopedic Specialists of Seattle in Ballard:
1801 NW Market St.
Suite 403
Seattle, Wa 98107(206) 784-8833
Directions to Ballard office
- Orthopedic Specialists of Seattle in Wallingford:
Seattle Orthopedic Center
2409 N 45th Street
Seattle, WA 98103
(206) 633-8100
Direction to Wallingford office
Where do I park?
Seattle Orthopedic Center in Wallingford provides complimentary patient parking. The parking garage ground level. Access to the garage is located on Eastern Street, just off 45th Street. Patients visiting the Ballard office can find reasonably priced hourly parking across the street in the Swedish parking garage, on Tallman and NW Market.
Are your offices wheelchair accessible?
Our offices have elevators and are fully accessible to our patients in wheelchairs.
What should I bring to my appointment?
Please bring:
- Your current valid insurance card
- Referral authorization from your primary care provider if necessary.
- Medical History to include all medications and dosage taken currently.
- All previous x-rays, CAT scans, MRI scans, or other test results relating to your medical problem.
- Previous medical records relating to current medical problem.
Who do I call if I am having a medical problem?
If you are experiencing a medical emergency, call 911.
If you have a question or problem that needs the attention of an orthopedic surgeon, please call us during office hours. Our surgeons are often in the middle of patient exams so please expect to speak to or leave a message with a nurse or staff member. Your call will be returned as soon as possible, usually by the close of office hours. Emergency calls to our offices will be handled immediately.
How do I get a prescription or a refill?
Prescriptions and refills are issued during weekday office hours only. For a prescription refill, call the pharmacy first and they will contact the office. Remember to check your medicine requirements prior to weekends and holidays. We require 24-hour notification on all refills. The physician on call will not refill narcotic prescriptions.
Can I get a copy of my x-rays?
The courts have established that x-rays are the property of the doctor who has taken them and that they are to be retained in his possession as a part of the patient’s medical record. X-rays may be sent on loan to other doctors for their review after we receive a signed authorization from you. You may also receive copies of your x-rays taken in our office. There is a small fee for copying x-rays.
What are your billing procedures?
While all fees are due and payable at the time of service, as a courtesy to patients we bill most health insurance carriers, provided we have sufficient information. However, you retain financial responsibility for all charges incurred and will receive a monthly billing statement. We do not bill 3rd party carriers and require payment at the time of your appointment for services provided under these plans.
We accept assignment on Medicare claims.
If you have any question regarding Orthopedic Specialists of Seattle’s billing procedures, please call the OSSÂ office at (206)633-8150 between the hours of 8:30 a.m. and 4:30 p.m. Monday through Friday.